Part 11 of 12 from Winning Relationships! (continued from last week…) Garbage Truck He continued, “This experience is ‘the principle of the garbage truck’. There are a huge number of people that are like an over-filled garbage truck, they’re trying to find a place to dump their garbage all the time.” “They’re filled with pent-up […]

Part 10 of 12 from Winning Relationships! (continued from last week…) Free From Garbage I had just arrived in San Francisco to work and was catching a taxi from the airport to a meeting I had downtown. I was a bit keyed up thinking of the meeting and all that needed to be accomplished in […]

Part 9 of 12 from Winning Relationships! (continued from last week…) Credibility The second is that we need to be credible. One thing we all desire is peace of mind. We all want to deal with people again and again who they have a connection with us. We need to feel that they are doing […]

Part 8 of 12 from Winning Relationships! (continued from last week…) Things to Consider Though these questions are asked in a business context, they apply equally to your spouse and family. To volunteer groups you may work with. Think of these in a broader context. Some questions that you should take time to ask of […]

Part 7 of 12 from Winning Relationships! (continued from last week…) The Platinum Questions There are a couple of questions we need to keep asking ourselves. 1) How are we doing? And 2) how can we get better? Both of those are crucial to long term, effective relationships. You need to ask that of your […]

Part 6 of 12 from Winning Relationships! (continued from last week…) To Build a Winning Relationship A few essentials you need to think about when looking at a situation from another person’s perspective are, 1) you need to have a profile on that person, that individual, that customer, that friend of what they like. You […]

Part 5 of 12 from Winning Relationships! (continued from last week…) Good or Bad is a Perspective Then the big question really is – what causes people around us to perceive what we do as good or bad? It is a subjective evaluation. The other person thought that what you did was good or bad […]

Part 4 of 12 from Winning Relationships! (continued from last week…) Don’t Sell Me…. There was an anonymous letter written by a customer once that said, “Don’t sell me clothes, sell me a sharp appearance, style and attractiveness. Don’t sell me insurance; sell me peace of mind and a great future for my family and […]