Order and download this entire eight-part audio program. (…continued from last week) Power Sources During Negotiation What are the power factors? The power that person A has over person B, is equal to the dependence person B has on person A. What are some of the ways you can increase your strength or power in […]

Order and download this entire eight-part audio program. (…continued from last week) Power Sources Within Negotiation Think of dealing with this difficult person as if it’s a negotiation, because it is. If you’re in conflict, if you’re dealing with a negative attitude, then you are in a negotiation situation. Effective negotiation is not an adversarial […]

Order and download this entire eight-part audio program. (…continued from last week) The Difference in People One of the things that we can do to be more effective in dealing with other people is to understand their style. People react differently. You can say the exact same words in the exact same tone and manner […]

Order and download this entire eight-part audio program. (…continued from last week) Options Do Happen To deal effectively with a difficult person, we need to be able to observe them and notice what they’re doing. If someone suddenly becomes more difficult, irritable or angrier than usual, it often times is a sign of emotional stress […]

Order and download this entire eight-part audio program. (…continued from last week) Beginning to Manage Conflict In all human experience there is the potential for conflict. There are only two forms—conflicts inside of you, with yourself, or conflicts between you and other people. No matter what the conflict is, part of it is controllable and […]

Order and download this entire eight-part audio program. (…continued from last week) Upside and Downside to Conflict Every difficult person you deal with, every conflictual experience you face in life is rich with both positive and negative potential. It can be a source of tangible or intangible gain, inspiration, enlightenment, learning, growth, or anger, fear, […]

Order and download this entire eight-part audio program. (…continued from last week) Getting Resourceful When dealing with a difficult person it causes us to become more resourceful. You have to figure out new and innovative ways to manage the situation and deal with them. In many cases it will cause you to become a better […]

Order and download this entire eight-part audio program. Welcome to “The Essentials to Dealing with Difficult People and Tough Situations”. Conflict is normal, having run-ins with others is normal, unless you live alone, hide away in a cave, never talk with anyone else, you will have conflicts, it’s part of life. Yet how effectively you […]