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Archive for 'Audio Programs'

Can You Make a Positive Connection?

Part 9 of 12 from Communication Dance (continued from last week…) Making A Positive Connection Why would one person say another is a fake? Usually because there is a disparity between what the person is saying and his or her behavior. There is a mismatch between the communication signals that you are receiving, the words […]

Posted: November 30th, 2022 under Audio Programs.
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Your Body Tells It’s Own Story

Part 8 of 12 from Communication Dance (continued from last week…) Multisensory Pacing Works Dr. Maxwell Maltz, the author of Psycho Cybernetics said, “People who say that life is not worthwhile are really saying they themselves have no personal goals which are worthwhile. Get yourself a goal worth going for. Better still, get yourself a […]

Posted: November 23rd, 2022 under Audio Programs.
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Talking To Angry People

Part 7 of 12 from Communication Dance (continued from last week…) Mismatch Trouble Have you ever called customer service over the complaint department in a company? While doing consulting for a corporation I listened in on a few of the operators taking complaints. Many conversations went poorly. The customers frequently felt as distressed when they […]

Posted: November 16th, 2022 under Audio Programs.
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Use Mirroring for Effective Communication

Part 6 of 12 from Communication Dance (continued from last week…) Types of Matching One example of pacing is social customs. When you go to church, shouting profanities at the top of your voice during the sermon is probably not high on the list of acceptable behaviors. Beating up someone you work with just for […]

Posted: November 9th, 2022 under Audio Programs.
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Do You Seek or Avoid Conflict?

Part 5 of 12 from Communication Dance (continued from last week…) Gliding Through Signals Pacing another’s communication is like a dance. You each take cues from the other person’s signals and you move together. When you are really in sync, it’s fun, it feels great. When the dance is forced or toes are getting stepped […]

Posted: November 2nd, 2022 under Audio Programs.
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Do You Communicate Effectivly?

Part 4 of 12 from Communication Dance (continued from last week…) The Pacing Flow When you have rapport with a friend or co-worker it’s because you’re matching in their communication style. One of the most complex parts of this is pacing. The more you fit in with them, the more you are like their delivery […]

Posted: October 26th, 2022 under Audio Programs.
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The Law of Requisite Variety

Part 3 of 12 from Communication Dance (continued from last week…) Options Make Life Easier Remember the mathematical principle, the Law of Requisite Variety? It says “The part of system with the most options will control the system.” Not might control the system, not could control the system, “will” control the system. For instance, what’s […]

Posted: October 19th, 2022 under Audio Programs.
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A Time to Remember

Part 2 of 12 from Communication Dance (continued from last week…) Rich Moments I’d like you to take a moment right now to remember a time with a good friend or a family member when you were having an exceptionally good time, a time worth remembering, when you and they felt great and were in […]

Posted: October 12th, 2022 under Audio Programs.
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