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Tag: Ray Kroc

Building Great “Customer” Service

Who are your customers? If we use the American Heritage Unabridged Dictionary in my office it’s: “Customer — Anyone with whom you must deal”. Isn’t that interesting. That means your customer’s are all your family members, friends, clients, bosses, preachers, teachers, the knot-head that swerved in your lane and almost ran you off the road, […]

Posted: November 23rd, 2011 under Tips for Success.
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