Archive for 'Audio Programs'
Are You Reliable?
Part 8 of 12 from Winning Relationships! (continued from last week…) Things to Consider Though these questions are asked in a business context, they apply equally to your spouse and family. To volunteer groups you may work with. Think of these in a broader context. Some questions that you should take time to ask of […]
Posted: March 24th, 2021 under Audio Programs.
Tags: care facilities, confidence, excellence, exceptional service, performance, polite, promise, quality, reliable, reputation, things to consider
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How Can You Get Better?
Part 7 of 12 from Winning Relationships! (continued from last week…) The Platinum Questions There are a couple of questions we need to keep asking ourselves. 1) How are we doing? And 2) how can we get better? Both of those are crucial to long term, effective relationships. You need to ask that of your […]
Posted: March 17th, 2021 under Audio Programs.
Tags: Broadway, Carl Sandburg, change, failure, get better, measure the quality, opinion, platinum questions, promptness, quality of service, success
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Are You Aware Of Your Own Expectations?
Part 6 of 12 from Winning Relationships! (continued from last week…) To Build a Winning Relationship A few essentials you need to think about when looking at a situation from another person’s perspective are, 1) you need to have a profile on that person, that individual, that customer, that friend of what they like. You […]
Posted: March 10th, 2021 under Audio Programs.
Tags: build a winning relationship, commitment, congruent, connect, empathetic, expectations, genuine, Italy, listening noises, on stage, opportunity, presence, show business, smile, stay in touch
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Are You Focused On Long-Term Profitability?
Part 5 of 12 from Winning Relationships! (continued from last week…) Good or Bad is a Perspective Then the big question really is – what causes people around us to perceive what we do as good or bad? It is a subjective evaluation. The other person thought that what you did was good or bad […]
Posted: March 3rd, 2021 under Audio Programs.
Tags: building long term relationships, exceeded expectations, happy, interactions, live up to, perceived difference, perspective, pleasure, strategic planning
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Can You Perceive Reality?
Part 4 of 12 from Winning Relationships! (continued from last week…) Don’t Sell Me…. There was an anonymous letter written by a customer once that said, “Don’t sell me clothes, sell me a sharp appearance, style and attractiveness. Don’t sell me insurance; sell me peace of mind and a great future for my family and […]
Posted: February 24th, 2021 under Audio Programs.
Tags: don’t sell, emotional make up, feelings, good feelings, good friendship, happiness, home life, ideals, knowledge, perceive, profit, self-respect, service, thriving, winning
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Can You Create Passion?
Part 3 of 12 from Winning Relationships! (continued from last week…) Emotional Connection Helena Modjeska was a 19th century actress and was extremely popular because of her ability to communicate emotions powerfully. She could take her audience to tears or to laughter. Once she gave a dramatic reading in Polish, which was her native language. […]
Posted: February 17th, 2021 under Audio Programs.
Tags: buy in, emotional connection, fall asleep, fire in your gut, hobbies, lack of passion, passion, perception, power, relationships, respect
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Are You A Good Sales-Person?
Part 2 of 12 from Winning Relationships! (continued from last week…) Seeing Through Barriers The wonderful Zig Ziglar said, “People justify their purchases with logic, but they buy on emotion.” You know people don’t really care how much you know until they know how much you care about, 1) the products and services, and 2) […]
Posted: February 10th, 2021 under Audio Programs.
Tags: beliefs, Cavett Robert, emotion, emotional choices, logic, means to an end, National Speakers Association, persuasive, professional life, relationships, Zig Ziglar
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Are Your Customers Dissatisfied?
Part 1 of 12 from Winning Relationships! Building winning relationships is not about just your business relationships but your personal relationships as well. What do you need to do to make all of those thrive? I want you for a moment to think about some of the following numbers. A typical business hears only from […]
Posted: February 3rd, 2021 under Audio Programs.
Tags: admiration, beauty, beliefs, connection, diamonds, dissatisfied customers, feeling, Harry Winston, knowledge, logic, personal relationships, persuasion, winning relationships
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